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Achieving Confidence in Enterprise AI Applications

(Previous Title: AI Application Testing for Developers)

I’m an Enterprise Developer: How Do I Test my AI Applications??

I know how to test my traditional software, which is deterministic (more or less…), but I don’t know how to test my AI applications, which are uniquely nondeterministic.

Welcome to the The AI Alliance project to advance the state of the art for Enterprise Testing of Generative AI (“GenAI”) Applications. We are building the knowledge and tools you need to achieve the same testing confidence for your AI applications that you have for your traditional applications.

The Challenge We Face

We enterprise software developers know how to write Repeatable and Automatable tests. In particular, we rely on Deterministism when we write tests to verify expected behavior and to ensure that no Regressions occur as our code base evolves. Why is determinism a key ingredient? We know that if we pass the same arguments repeatedly to a function, we will get the same answer back (with special exceptions). This property enables our core testing techniques, which give us essential confidence that our applications meet our requirements, that they implement the use cases our customers expect. We are accustomed to pass/fail answers!

Problems arise when we introduce Generative AI Models, which are inherently Probabilistic and hence nondeterministic. Can we write the same kinds of tests now? If not, what alternative approaches should we use instead?

In contrast, our AI-expert colleagues (model builders and data scientists) use different tools to build their confidence in how their models perform. Specifically, Probability and Statistics, tools that predate Generative AI, are used to understand the probabilities that possible outcomes will be seen, and to analyze and quantify these outcomes statistically. This information helps them decide how much to trust their models will be behave as desired. Rarely are pass/fail answers available here.

Developer to AI Expert Spectrum

Figure 1: The spectrum between deterministic and probabilitistic behavior.

We have to bridge this divide. As developers, we need to understand and adapt these data science tools for our needs. This will mean learning some probability and statistics concepts, but we shouldn’t need to become experts. Similarly, our AI-expert colleagues need to better understand our needs, so they can help us take their work and use it to deliver reliable, trustworthy AI-enabled products.

Project Goals

The goals of this project are two fold:

  1. Develop and document strategies and techniques for testing Generative AI applications that eliminate nondeterminism, where feasible, and where not feasible, still allow us to write effective, repeatable and automatable tests.
  2. Publish detailed, reusable examples and guidance for developers and AI experts on these strategies and techniques.

The strategies and techniques we will discuss are these:

NOTE: This is very much a work in progress. This site will be updated frequently to reflect our current thinking, emerging recommendations, and reusable assets. Your contributions are most welcome!

The website is organized into the following sections:

We Need Your Help!

See the Contributing page for information on how you can get involved. See the About Us page for more details about this project and the AI Alliance.

Authors The AI Alliance Trust and Safety and Applications and Tools work groups. (See the Contributors)
Last Update 0.1.2, 2025-08-21